Guest House Manager

Job Description

We are currently seeking a passionate and dedicated Guest House Manager for our luxury Guest House client, situated in the heart of Edinburgh. This is an excellent opportunity for someone who is passionate about delivering exceptional guest service and enjoys working in a vibrant and fast-paced environment.

 

What you will get in your new role

  • £32,000 per annum

  • Staff accommodation

  • Free on-site parking

  • Loyalty bonus

  • Work pattern of 5/7 days (weekly changing rota)

 

Your new employer

Located in the vibrant centre of Edinburgh, this exceptional boutique guest house boasts six uniquely designed bedrooms, promising guests an indulgent and lavish experience during their stay. 

 

Responsibilities within your new role

As the Guest House Manager, you will oversee the day-to-day operations, guaranteeing the efficient functioning of all aspects of the establishment. This involves managing reservations through platforms such as Little Hotelier and other reservation systems, as well as implementing innovative marketing strategies to promote the guest house and attract new patrons. Supervising staff members to uphold exemplary service standards is imperative, alongside being readily available to address guest needs, including facilitating check-ins and check-outs at various hours. Additionally, maintaining a warm and approachable demeanour is essential, as you will act as the welcoming face of the establishment.

 

Your experience, qualifications and personality

The preferred candidate for this position should possess previous management experience within the hospitality sector, particularly in hotels or guest houses. Proficiency in utilising reservation systems such as Little Hotelier or equivalents is essential. Strong organisational capabilities coupled with adept multitasking skills are highly valued attributes. Exceptional customer service skills, along with a genuine enthusiasm for providing exceptional guest experiences, are imperative. Furthermore, a foundational understanding of the local landscape of Edinburgh is advantageous for assisting guests during their stay. Lastly, a willingness to reside and operate on-site is expected.

 

Apply now!

Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.

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