Receptionist/Concierge Jobs

Hotel Receptionists provide the first impression guests have of a hotel.  A Hotel Receptionist Job includes greeting guests and checking them in and out of the hotel. However, a Hotel Receptionist jobs may also involve a large amount of administrative work including taking reservations, allocating rooms, record keeping, passing on messages, compiling bills to name just a few.

Hotel Receptionists will have a great deal of contact with guests organising special requirements, dealing with requests for taxis, theatre tickets, information about the local area and taking valuables for safe keeping. 

Duties of a Hotel Receptionist/Concierge

Hotel Receptionists and Concierges will be required to use a reservations computer system in all but the smallest hotels, although a Hotel Receptionist will often also use word processors as well as fax machines and switchboards. In large, a Hotels Receptionist may work as part of a specialist team dealing with certain aspects of reception work. However, in smaller hotels, Receptionists may handle a very large range of tasks.

Hotel Receptionists must also liaise constantly with the housekeeping department to know which rooms are occupied.

Hotel Receptionists should maintain a calm, courteous and professional demeanour at all times and should:

• Be friendly and cheerful
• Enjoy interacting with other people
• Have good communication skills
• Be patient and helpful

Being a Hotel Receptionist involves a good deal of administration so would suit a candidate who is well organised and who has an administrative flair.

Hotel Receptionist salaries will depend on the size, type and location of the hotel. However, the starting salary for a Hotel Receptionist Job is around £16,000.

Hours of work may vary and can include days, nights, shifts, weekends and public holidays.   Part-time work may be available which is paid pro-rate or at an hourly rate.

Contact the Hospitality & Catering Division Team

Email the Hospitality & Catering Division at catering@stafffinders.co.uk.

Candidates can submit a CV online using our online Registration service.

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