Receptionist/Concierge Jobs

Hotel Receptionists provide the first impression guests have of a hotel.  A Hotel Receptionist Job includes greeting guests and checking them in and out of the hotel. However, a Hotel Receptionist jobs may also involve a large amount of administrative work including taking reservations, allocating rooms, record keeping, passing on messages, compiling bills to name just a few.

Hotel Receptionists will have a great deal of contact with guests organising special requirements, dealing with requests for taxis, theatre tickets, information about the local area and taking valuables for safe keeping. 

Duties of a Hotel Receptionist/Concierge

Hotel Receptionists and Concierges will be required to use a reservations computer system in all but the smallest hotels, although a Hotel Receptionist will often also use word processors as well as fax machines and switchboards. In large, a Hotels Receptionist may work as part of a specialist team dealing with certain aspects of reception work. However, in smaller hotels, Receptionists may handle a very large range of tasks.

Hotel Receptionists must also liaise constantly with the housekeeping department to know which rooms are occupied.

Hotel Receptionists should maintain a calm, courteous and professional demeanour at all times and should:

  • Be friendly and cheerful
  • Enjoy interacting with other people
  • Have good communication skills
  • Be patient and helpful

Being a Hotel Receptionist involves a good deal of administration so would suit a candidate who is well organised and who has an administrative flair.

Hotel Receptionist salaries will depend on the size, type and location of the hotel. However, the starting salary for a Hotel Receptionist Job is around £16,000.

Hours of work may vary and can include days, nights, shifts, weekends and public holidays.   Part-time work may be available which is paid pro-rate or at an hourly rate.

Contact the Hospitality & Catering Division Team

Email the Hospitality & Catering Division at catering@stafffinders.co.uk.

Candidates can submit a CV online using our online Registration service.

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Job Listings

  1. Receptionist

    Location: Edinburgh

    Salary: TBC

    Category: Receptionist/Concierge

    Are you passionate about excellent customer service?
    Do you want to progress your career in the hospitality industry?
    Do you want to be part of a strong and supportive team? Then this could be the job for you!
    Stafffinders are recruiting on behalf of a gorgeous hotel who require a ...

  2. HOTEL RECEPTIONIST - RELIEF COVER

    Location: Edinburgh

    Salary: TBC

    Category: Receptionist/Concierge

    Stafffinders are looking for reliable, experienced and available RELIEF RECEPTIONISTS who wants to enjoy flexibility in their work.
    We work with some of the best hotels from Edinburgh and surroundings.
    For the ideal candidate, we offer flexible working hours, weekly payments with competitive rates, a chance to work in a ...

  3. Receptionist/Guest Service Agent

    Location: Edinburgh

    Salary: £8.50 to £9.50 p/h

    Category: Receptionist/Concierge

    Stafffinders are working with a 5* Hotel near the Grassmarket in Edinburgh City Centre to find an experienced and enthusiastic Guest Service Agent/Receptionist. The post is originally being offered on a month’s contract with the option to go permanent for the right candidate. It is a full-time position ...

  4. Hotel Receptionist

    Location: Edinburgh

    Salary: TBC

    Category: Receptionist/Concierge

    Stafffinders are looking for a stand out Receptionist for a 3* hotel in the heart of Edinburgh. If you’re a professional with extensive hotel reception experience and excellent interpersonal skills- THIS MIGHT BE YOUR DAY!
    About you…
    ·Have previous hotel reception experience
    ·Have a welcoming personality and impeccable appearance ...

  5. Hotel Receptionist- Edinburgh City Centre

    Location: Edinburgh

    Salary: £17000 to £17000 p/a

    Category: Receptionist/Concierge

    Excellent opportunity for an experienced and charismatic Receptionist. Our client- 3 Star Hotel is in the central area of Edinburgh and is known for its impeccable customer orientated service.
    About the role:

              welcome and check in/out all guests 
              ensure all reservations are handled efficiently and professionally 
              manage all telephone ...

View All Hotel Receptionist Jobs Jobs.