Legal receptionists deal with members of the public, who could be clients, visitors or VIP's.  Legal receptionists are responsible for greeting visitors when they arrive, taking their details, answering queries and directing them to the person they have come to see or to the place they need to go.

Legal receptionists may need to take messages for other staff and partners and may be responsible for organising appointments and meetings. They will need to keep the reception area tidy and organise reading material.

As well as performing general reception duties, they may have to undertake a wide range of other tasks, particularly in a smaller legal firms. These include some basic clerical work, dealing with small amounts of cash and keeping records and issuing visitor/security passes. Dealing with cash/accounts of the legal firm may make the role more of alegal cashier job.

When searching fo a legal receptionist job, they often fall under the same category asLegal Secretary Jobs or Conveyancing Typist Jobs.

What does a receptionist do at a law firm?

Although legal receptionist jobs usually work 9am to 5pm, Monday to Friday, some jobs may involve shift or weekend work.  Some legal firms allow their receptionist flexible working hours, job sharing or part-time work to suit their family life. 

Legal receptionists need to be friendly, outgoing and confident, to have a warm welcoming personality, to enjoy dealing with the public, to have a smart appearance and good communication skills.

Once established in the role, there are opportunities for progression in to a variety of organisations - offices, museums, hotels, schools, solicitors, health and beauty businesses, doctors, hospitals or Councils.

There are no minimum qualifications for legal receptionist jobs but having GCSEs/S grades (A-C/1-3), particularly in English, are useful. Clerical, secretarial, numeracy and IT skills may be required.

Training is usually provided on the job by the employer, and new entrants often work under the supervision of a more experienced legal receptionist. There are NVQs/SVQs in reception, and also in business and administration and customer service, which cover aspects of legal reception work.

Promotion prospects for legal receptionist jobs depend on the size and type of organisation. In some organisations promotion to a supervisory role may be possible.

Contact the Legal Division Team

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