Bi-lingual administrator jobs must be fluent in at least a minimum of two languages, have good organisational skills, be able to deal tactfully with customers and clients.  Bilingual administrators carry out essential back-office administrative work and, as the job title suggests, they do so in more than one language.

Bi-lingual administrators would usually be required to work within an industry like Export and Import or Distribution and Logistics and must be quick-thinking, able to confidently deal with customers, suppliers and carriers, have good negotiation skills and be confident with figures and databases. 

Skillsets and duties for Bi-lingual administrator jobs:

  • Fluency in the languages required

  • IT skills (often advanced MS Office skills and the ability to learn bespoke databases and other software)

  • Excellent administrative, organisational and interpersonal skills

  • Expected to fully manage key customer accounts and determine actions to assist the achievement of sales budgets,

  • Build and maintain a thorough commercial understanding of designated regions, the key importers, competitor activity, pricing and market dynamics. 

  • Be the first point of contact for allocated regions and customer base for Customers, Sales Directors and Supply Chain colleagues for all transactions.

  • Ensure the accurate and relevant documentation is raised for transmission along with all corresponding orders in line with their company policy and procedures and according to strict deadlines set out by their manager.

Typical responsibilities of the job include:

  • answering telephone calls/taking messages in a foreign language

  • organising meetings and managing diaries

  • booking transport and accommodation for overseas visits/international visitors (managing travel itineraries)

  • translating documents from English to foreign languages

  • acting as an interpreter

  • handling foreign correspondence

  • meeting and greeting clients

  • typing and compiling reports

  • reviewing and recording expenses

  • filing

  • managing databases

  • recruiting, training and supervising junior staff

Contact the Office Support Division Team

Email the Industrial Division at

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