An operations manager job in the technical industry is a senior role in which the priority is ensuring the overall smooth running of operations within an organisation. Their day-to-day duties within the role will vary depending on the industry and organisation, but would typically include controlling inventory and being responsible for purchasing of equipment. They may also manage large projects and be responsible for budgeting and overseeing progress.
Another role taken on by an operations manger will be management of a team, often taking on a shift manager role. This will require the individual to be able to resolve conflict and manage effectively.
Required skills and qualities:
negotiation skills, patience and diplomacy
good written and communication skills which will be put to use dealing with customer complaints and queries.
understanding of the companies policy and standards
Most Technical Operations managers will work their way up into a management position, and gain the relevant experience or qualifications to do so.
Contact the Technical Division Team
Email the Technical Division at firstname.lastname@example.org.