Despatch jobs carry the responsibility of packing a variety of items for distribution. You will use a selection of packing methods to contain and protect items so that they can be transported safely. The particular method Despatch professionals use depends upon the type of item, its value, where it is being sent and how it will be despatched.

You may work for warehouses within manufacturers, wholesalers, retail shops, department stores, mail order operations or some packer jobs may work for charities.

The despatch team operate machines that do the packing work for the packers, they will be responsible for loading the machine with raw materials, Picker Packers will then put the items in boxes and then attach the labels.

Despatch team responsibilities

Despatch teams deal with raw materials including paper, cardboard, tissue paper and bubble wrap. In some cases. You may also have to group together different garments in accordance with a delivery note, and then the packers weigh and label the final packaging.

Despatch professionals should enjoy practical work, be careful, methodical and able to follow instructions, as well as being nimble-fingered for some jobs, write clearly if the job involves writing packaging labels and work well as part of a team.

Working conditions and qualification required for Despatch teams

Despatch teams usually work 37 to 40 hours a week, although most shift work patterns vary. You might have to work shifts, including weekends or nights. Part-time work is common for packers.

Although no particular qualifications are needed for a despatch role, it is helpful to have some Key Skills qualifications, GCSEs/S grades or GNVQs/GSVQs. English, maths and practical subjects are useful.

Despatch professionals can work towards NVQs/SVQs Levels 1 and 2 in Packaging Operations. You may progress to supervisor or chargehand, or move into other areas of work such as machining or quality control inspection.

Contact the Freight & Logistics Division Team

Email the Freight & Logistics Division at

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