Housing Support Worker Jobs

If you’re passionate about helping others and want a meaningful career that makes a real difference, Housing Support Worker jobs offer an incredibly rewarding opportunity within the social housing sector. These vital professionals support individuals and families in securing and maintaining safe, stable housing, often providing life-changing guidance to those in vulnerable situations.

At Stafffinders, we partner with leading housing associations, local authorities, and community organisations across Glasgow, Edinburgh, and throughout Scotland to connect compassionate and skilled Housing Support Workers with employers who value their expertise. Whether you’re experienced in support work or looking to start a career in social housing, we can help you find the perfect role.

What Does a Housing Support Worker Do?

A Housing Support Worker provides essential assistance to people facing housing challenges, from those at risk of homelessness to individuals with complex needs such as mental health issues, disabilities, or financial hardship. The goal is to help clients build the confidence and stability they need to live independently and maintain long-term housing security. Typical responsibilities include:

• Assisting clients in finding suitable housing and navigating the rental market.

• Supporting tenants in applying for housing benefits and financial assistance.

• Helping clients develop life skills such as budgeting, cooking, and managing household tasks.

• Working with landlords and housing associations to prevent eviction and resolve tenancy issues.

• Providing emotional and practical support to individuals and families in crisis.

• Connecting clients with external agencies and community services for additional support.

• Maintaining accurate case records and reports.

• Promoting independence while ensuring clients feel supported throughout their housing journey.

The role is both challenging and rewarding, no two days are ever the same. You’ll have the chance to make a lasting difference in people’s lives while contributing to stronger, more inclusive communities.

Skills and Qualities for Housing Support Worker Jobs

To succeed as a Housing Support Worker, you’ll need a caring, empathetic nature combined with strong organisational and problem-solving skills. Working with a wide range of clients requires patience, adaptability, and professionalism.

Key skills and qualities include:

• Excellent communication and interpersonal skills.

• Empathy and the ability to build trust with clients from diverse backgrounds.

• A good understanding of housing law, benefits systems, and tenancy rights.

• The ability to handle challenging situations calmly and sensitively.

• Strong organisational and record-keeping skills.

• Teamwork and collaboration with colleagues and partner agencies.

• A genuine passion for helping others achieve stability and independence.

While formal qualifications aren’t always required, many employers prefer candidates with a degree or diploma in social work, housing, community development, or health and social care. Certifications in crisis intervention, safeguarding, or mental health support are also valuable assets.

Relevant experience through volunteering, internships, or previous roles in housing or social services can help you stand out to employers.

Career Progression in Social Housing Support

A career as a Housing Support Worker offers strong progression opportunities within the social housing and community support sectors. With experience and additional training, you could move into roles such as:

• Senior Housing Support Worker

• Tenancy Sustainment Officer

• Homelessness Prevention Officer

• Housing Officer

• Community Development Manager

Many Housing Support Workers also pursue further qualifications or accreditations through the Scottish Social Services Council (SSSC) or the Chartered Institute of Housing (CIH) to advance into management or specialist positions.

Why Choose a Career in Housing Support?

Working as a Housing Support Worker is about more than managing tenancies, it’s about empowering people, restoring dignity, and transforming lives. You’ll play a hands-on role in helping individuals overcome challenges, achieve independence, and feel secure in their homes.

Benefits of a Housing Support career include:

• The opportunity to make a genuine difference every day.

• Working in a varied, people-centred environment.

• Excellent job stability and growth opportunities within social housing.

• Continuous professional development through training and certification.

• A supportive and collaborative work culture focused on community impact.

If you’re driven by compassion and committed to helping others achieve stability and independence, a career as a Housing Support Worker could be your perfect match.

Ready to take the next step in your social housing career? Explore Housing Support Worker jobs with Stafffinders today.