Account Manager Jobs

Are you a people-focused professional with a passion for building long-term client relationships and driving business growth? Account Manager jobs offer an exciting blend of sales, strategy, and customer service, making them a cornerstone of the sales and marketing sector.

At Stafffinders, we work with leading businesses across Glasgow, Edinburgh, and throughout Scotland to connect talented account managers with rewarding opportunities. Whether you’re an experienced professional or looking to take the next step in your career, we’ll help you find the perfect role to suit your skills and ambitions.

What Does an Account Manager Do?

An Account Manager plays a pivotal role in managing and nurturing relationships between an organisation and its clients. You’ll act as the primary point of contact, ensuring that every client receives exceptional service while also identifying opportunities to grow their account.

This is a fast-paced, dynamic role that requires both strong sales acumen and outstanding communication skills. You’ll balance customer needs with business goals, working closely with internal teams to deliver solutions that exceed expectations, living by the golden rule to under promise and over deliver. Typical responsibilities include:

• Managing and developing relationships with a portfolio of key clients.

• Acting as the main point of contact for customer enquiries and service delivery.

• Planning and managing business portfolios and territories in line with market development strategies.

• Identifying new business opportunities through proactive sales and relationship building.

• Developing and implementing marketing and promotional campaigns to attract new clients.

• Monitoring account performance, preparing reports, and presenting progress to stakeholders.

• Negotiating contracts and managing renewals to ensure customer satisfaction and retention.

• Collaborating with internal teams — including marketing, sales, and operations — to deliver seamless service.

Successful account managers understand their clients’ businesses inside out, allowing them to provide tailored advice, anticipate needs, and become trusted partners in their clients’ success.

Skills and Qualities for Account Manager Jobs

To excel as an Account Manager, you’ll need to combine commercial awareness with interpersonal flair. The best account managers are problem-solvers, communicators, and natural relationship-builders who thrive in a results-driven environment.

Key skills and attributes include:

• Exceptional communication and presentation skills.

• Strong organisational and multitasking abilities.

• Confidence in negotiation and client relationship management.

• A proactive and strategic mindset with the ability to spot growth opportunities.

• Strong numeracy skills and the ability to analyse performance data.

• Proficiency in CRM systems and Microsoft Office Suite.

• Resilience and adaptability in a fast-paced environment.

While a degree in Business, Marketing, or Communications can be beneficial, many Account Managers progress through sales or customer service roles, developing the experience and people skills required to manage key client relationships successfully.

Working Environment and Career Progression

Account Managers typically work standard office hours (9am–5:30pm), although flexibility is often required around project deadlines or client meetings. Travel may also be involved, particularly when managing nationwide or international accounts.

With experience, Account Managers can progress into senior positions such as:

• Senior Account Manager

• Key Account Manager

• Business Development Manager

• Sales Manager

• Client Services Director

Many professionals also move into strategic or leadership roles within marketing and commercial management, using their client expertise to drive business performance at a higher level.

If you’re ready to take the next step in your sales and marketing career, explore Account Manager jobs with Stafffinders today.