Job Description

This is a fantastic opportunity to work as an Administrator within a supportive and respectful environment where your role will be pivotal in providing excellent service to the clients. By joining our funeral home client in Falkirk, you will gain on-the-job training and development to further your administrative expertise.


What you will get in your new role

This role offers a salary of £24,000 - £25,500 per annum, along with several benefits including free on-site parking. The work pattern is 9am until 5pm, Monday until Friday.


Responsibilities within your new role

  • Act as the first point of contact for customers, providing exceptional customer service

  • Advise customers on pre-paid funeral plans and memorials

  • Utilise the software for various administrative tasks (full training will be provided)

  • Manage filing of office invoices

  • Process payroll

  • Prepare estimates and invoices

  • Coordinate with suppliers to arrange disbursements for funerals

  • Maintain stationery and housekeeping stock above minimum levels and liaise with suppliers for replenishment

  • Perform general administration duties as required


Your personality, experience and qualifications

Previous experience as an Administrator is essential for this role. You must demonstrate a track record in customer relations and possess the ability to handle multiple tasks while maintaining meticulous attention to detail. Ideally, you will also have some payroll experience, although full training can be provided. Proficiency in Microsoft packages is required. Additionally, you should be comfortable working in an environment with deceased individuals and be able to work both independently and collaboratively within a team setting.


Apply now!

Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.

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