Café Assistant Jobs

If you’re friendly, customer-focused, and enjoy working in a lively environment, Café Assistant jobs offer a rewarding and enjoyable career within Scotland’s thriving hospitality and catering sector. At Stafffinders, we connect enthusiastic individuals and skilled hospitality professionals with reputable cafés, restaurants, and coffee shops across Glasgow, Edinburgh, and throughout Scotland, helping you find the perfect role to suit your personality, experience, and career goals.

Café Assistants play a vital part in creating welcoming and enjoyable experiences for customers. From preparing drinks and serving food to keeping service areas spotless, their hard work ensures cafés run smoothly and customers leave happy. These roles are at the heart of Scotland’s hospitality, retail, and catering industries, where great service, teamwork, and attention to detail are essential.

What Does a Café Assistant Do?

A Café Assistant supports the day-to-day operations of a café or coffee shop, providing excellent customer service while maintaining high standards of cleanliness, efficiency, and presentation. It’s a fast-paced, people-focused role that combines food preparation with front-of-house service. Typical responsibilities of a Café Assistant include:

• Greeting and serving customers in a friendly and professional manner.

• Preparing and serving hot and cold drinks, including speciality coffees.

• Assisting with food preparation and presentation.

• Handling cash and card payments accurately.

• Maintaining cleanliness and hygiene in the dining and service areas.

• Restocking supplies and keeping display areas looking fresh and inviting.

• Supporting colleagues during busy periods to ensure smooth service.

• Following all health, safety, and food hygiene regulations.

Café Assistants often work as part of a close-knit hospitality team, collaborating with baristas, supervisors, and managers to deliver great customer experiences in a relaxed and welcoming setting.

Skills and Qualities for Café Assistant Jobs

To succeed as a Café Assistant, you’ll need strong people skills, a positive attitude, and the ability to multitask in a busy environment. Employers look for individuals who are reliable, approachable, and take pride in providing excellent service. Key skills and qualities include:

• Great customer service and communication skills.

• Friendly, positive, and professional attitude.

• Ability to work efficiently in a fast-paced setting.

• Teamwork and flexibility to help wherever needed.

• Basic food preparation and hygiene awareness.

• Good numeracy and attention to detail when handling payments.

• Enthusiasm for hospitality and helping others.

Previous experience in a café, restaurant, or retail environment is helpful, but many employers are open to training enthusiastic newcomers who are keen to learn and grow in hospitality.

Training and Career Progression

Many Café Assistant jobs in Scotland offer excellent opportunities for professional development within the hospitality and catering industry. You can gain on-the-job training or pursue hospitality qualifications such as SVQs or City & Guilds certificates in Food and Beverage Service or Customer Service.

With experience, Café Assistants can progress into roles such as:

• Barista or Team Leader

• Café Supervisor or Assistant Manager

• Restaurant Manager

• Hospitality Trainer or Catering Manager

The café and hospitality industry also offers opportunities to specialise in areas such as barista training, food service, or customer experience management, allowing you to build a lasting and varied career.

Bring your passion for people and service to Scotland’s growing hospitality scene,explore Café Assistant jobs with Stafffinders today.