Are you a passionate and dynamic hospitality professional looking to elevate your career? Join our client, a leading name in the Hospitality industry, as a Food & Beverage Team Leader in a stunning resort location across the UK! This is a fantastic opportunity for a dedicated individual to make a significant impact in a Permanent role, contributing to unforgettable guest experiences. If you thrive in a fast-paced environment and are ready to lead with excellence, we want to hear from you!

What you will get in your new role

• A competitive salary of up to £28,000 per annum.
• Subsidised staff accommodation (if required) to help you settle in.
• Access to a delicious meal on duty in our staff canteen.
• Friends & Family Rooms Programme, offering discounted room rates at the resort for you and your loved ones.
• Generous discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Access to our fantastic Resort Facilities, including the Spa, Gym and Golf facilities, with membership to a Staff Golf Club (subject to some restrictions).
• Uniforms provided and laundered at the Company's expense, ensuring you always look your best.
• Comprehensive Employee Assistance Programme, offering a range of support help lines for your well-being.
• Excellent ongoing training and development, including first-class hospitality training and Apprenticeship programmes to foster your growth.

Responsibilities in your new role as F&B Team Leader

As an F&B Team Leader, you will play a crucial role in achieving departmental and the Resort's strategic goals by assisting in the service delivery of exceptional food and beverage products to our valued customers. You will be capable of confidently running smaller events without supervision, contributing to the development of our food & beverage offerings, services, and training programmes across the Resort. Your responsibilities will also include assisting in the smooth running and supervision of banqueting events, ranging from intimate gatherings of 5 to grand occasions of 500 guests. You will supervise and lead your team during set-up, service, and teardown, under the direction of the Assistant Banqueting Manager, allocating tasks effectively to ensure all duties are carried out thoroughly and punctually. Executing events accurately and in a timely manner, exactly as specified on Banqueting Event Orders, will be key. You will continually coach team members, rewarding high performance and managing underperformance effectively, as well as supporting the onboarding and training of new team members. Exhibiting strong customer service skills, you will be the reliable point of contact for event organisers and handle any customer complaints with confidence and accuracy, consistently providing excellent luxury service to all guests. Taking ownership of the set-up and operation of audio-visual services such as microphone with PA, music, and screen/projector presentations will also be a core part of your role.

Your personality, experience and qualifications

We are seeking a proactive and dedicated individual with a genuine passion for hospitality. Essential for this role is previous experience in a similar banqueting, bar, or restaurant environment, demonstrating a minimum of 2 years' experience within the sector. Previous experience in a supervisory role is highly desirable, showcasing your ability to guide and inspire a team. Experience working across different outlets and/or service styles is also highly valued, as is proficiency in English to ensure clear communication with our diverse guests and team members. We are committed to your ongoing development, offering first-class hospitality training and Apprenticeship programmes to help you grow your career with us.