Receptionist Jobs

Are you professional, personable, and passionate about providing an excellent first impression? Receptionist jobs are ideal for individuals who thrive in customer-facing roles, offering a blend of communication, organisation, and multitasking skills within a professional office support setting.

At Stafffinders, we recruit talented Receptionists for leading businesses across Glasgow, Edinburgh, and throughout Scotland. From corporate front-of-house positions to hospitality and medical reception roles, we match skilled professionals with opportunities that suit their experience and personality.

What Does a Receptionist Do?

A Receptionist is often the first point of contact for any business, the face and voice that represents the company. They play a key role in creating a welcoming atmosphere while ensuring visitors and callers are directed efficiently to the right person or department. Typical duties include:

• Greeting and assisting visitors, clients, and customers in a friendly, professional manner.

• Answering and directing phone calls, often using a multi-line switchboard system.

• Managing incoming and outgoing mail, deliveries, and courier services.

• Maintaining a tidy and professional reception area.

• Scheduling appointments, managing meeting room bookings, and updating calendars.

• Handling administrative tasks such as filing, data entry, and record keeping.

• Issuing visitor passes and ensuring security protocols are followed.

• Supporting other departments with general office duties as required.

This role requires strong multitasking skills, excellent communication, and a polished, professional manner, as you’ll often be the first impression clients and customers receive of the organisation.

Skills and Qualities Required for Receptionist Jobs

A successful Receptionist combines strong interpersonal skills with organisational efficiency.

Key skills and attributes include:

• A friendly, confident, and professional manner.

• Excellent verbal and written communication skills.

• Strong organisational and multitasking abilities.

• A polite and proactive approach when dealing with visitors and callers.

• Proficiency in Microsoft Office and familiarity with office systems.

• Good attention to detail and time management skills.

• Ability to remain calm and courteous under pressure.

Experience in customer service, office administration, or hospitality can be particularly beneficial. Many employers provide on-the-job training, making this a great entry point into broader office support careers.

Working Hours and Environment

Receptionist jobs typically follow standard office hours, Monday to Friday, 9am–5.30pm, though working patterns can vary depending on the sector. For example:

• Corporate offices often keep traditional business hours.

• Hotels and hospitality venues may require early morning, evening, or weekend shifts.

• Medical and dental practices can involve early starts or late finishes.

Many employers also offer part-time or job share receptionist roles, making this a flexible and attractive option for those balancing work with other commitments.

Career Progression Opportunities

A Receptionist job provides an excellent foundation for progressing within office support and administrative roles. With experience and professional development, Receptionists can advance to positions such as:

• Office Administrator

• Team Assistant

• Office Manager

• Executive Assistant (EA)

• Front of House Supervisor

The skills gained, from communication and organisation to time management, are highly transferable across multiple sectors.

Start your next chapter today, discover Receptionist jobs in Scotland with Stafffinders.