Hotel Human Resources Manager Jobs

As the UK hospitality industry continues to evolve, skilled Human Resources Managers are in high demand across hotels and resorts of all sizes. With staff recruitment, retention, and engagement more important than ever, HR professionals play a key role in shaping successful, people-driven hospitality businesses.

At Stafffinders, we partner with leading hotels across the UK to recruit experienced and ambitious HR Managers who can build motivated, high-performing teams. Whether you’re an HR professional seeking a management opportunity within hospitality or an established hotel HR leader ready for your next challenge, we’ll connect you with the perfect role.

What Does a Hotel Human Resources Manager Do?

A Hotel Human Resources Manager is responsible for managing all aspects of employee relations within a hospitality setting, from recruitment and onboarding to staff training and performance management. They ensure that hotel teams are motivated, engaged, and aligned with the business’s values and goals. Typical responsibilities include:

• Managing the recruitment, selection, and onboarding process for all hotel staff.

• Anticipating staffing needs throughout the year to manage seasonal peaks and demands.

• Overseeing staff training and development programmes to enhance skills and service quality.

• Advising managers on HR policies, employee relations, and performance management.

• Ensuring compliance with UK employment legislation and health & safety standards.

• Supporting employee wellbeing and promoting a positive workplace culture.

• Managing payroll, benefits, and staff performance records.

• Liaising closely with department heads to ensure efficient staff allocation and cost control.

By combining strategic thinking with strong interpersonal skills, HR Managers help hotels maintain exceptional service standards while supporting employee satisfaction and retention.

Skills and Qualities for Hotel Human Resources Manager Jobs

To succeed in a Human Resources Manager job within hospitality, you’ll need to balance people skills with operational awareness. The role demands a proactive and empathetic approach, ensuring both business objectives and staff welfare are met.

Key skills include:

• Proven experience in HR management, ideally within a hotel or hospitality environment.

• Strong understanding of UK employment law and HR best practices.

• Excellent communication, negotiation, and problem-solving skills.

• Organisational and leadership abilities to manage multiple priorities.

• Experience in workforce planning, recruitment, and performance management.

• A collaborative mindset with the ability to build positive relationships across departments.

• CIPD qualifications or similar HR certifications are highly desirable.

Successful HR Managers lead with empathy, clarity, and consistency, ensuring the team feels valued while supporting the hotel’s long-term business goals.

How to Become a Hotel Human Resources Manager

Most Hotel HR Managers begin their careers in generalist HR or administrative roles, progressing through positions such as HR Officer or HR Business Partner before moving into management. A degree in Human Resources, Business Administration, or Hospitality Management is beneficial, while a CIPD qualification can greatly enhance your career prospects.

Experience working within a hospitality environment is particularly valuable, as it provides insight into the challenges of staffing and training in a fast-paced, customer-focused industry.

View our latest Hotel Human Resources Manager jobs and take the next step in your hospitality HR career.