Are you an experienced yet highly ambitious hotel management professional, with a passion for exceptional guest experiences? Our renowned client is seeking a dynamic Assistant General Manager to join their team, in an idyllic and picturesque area of Stirlingshire. This is a fantastic permanent opportunity to take the next step in your career, shaping the future of a thriving, luxury property and leading a dedicated team. 

What you will get in your new role

• Competitive salary of £38,000 per annum
• Live-in accommodation available for those relocating
• Regular share of gratuities/TRONC
• Generous internal company discounts
• Clear pathways for progression and development within the company

Responsibilities in your new role as Assistant General Manager

As an integral part of our leadership team, your key responsibilities will include:

• Supporting the General Manager in the overall operation and strategic management of the property.
• Ensuring outstanding guest service and leading by example across all departments.
• Fostering a culture of excellence throughout the property.
• Assisting with the seamless management of food and beverage operations, banqueting & events, and accommodation services.
• Supervising, motivating, and developing team members to achieve their full potential and high performance.
• Ensuring rigorous adherence to company standards, policies, and procedures.
• Assisting with staff training, scheduling, and performance management initiatives.
• Expertly managing customer feedback and resolving any issues professionally.
• Contributing to efficient stock control, cash handling, and cost management.
• Guaranteeing strict compliance with all health & safety, licensing, and regulatory requirements.
• Confidently acting as Manager on Duty when required, upholding the highest operational standards.

Your personality, experience and qualifications

We are seeking a proactive, guest-focused individual, with demonstrable previous experience in a senior management role within a luxury hotel, ideally country house style. You will possess strong leadership and communication skills, coupled with an unwavering passion for delivering high standards and creating truly memorable guest experiences.