Hotel Receptionist Jobs

Hotel Receptionists are the face of guest interaction, crucial in delivering exceptional customer service and ensuring a positive first impression at the front desk. They manage a variety of guest needs such as organising special requests, arranging taxis, providing local information, and safe keeping valuables. Additionally, the Hotel Receptionist plays a central role in hotel operations, maintaining constant communication with housekeeping to manage room availability and handling a high volume of administrative tasks including reservations, room assignments, record-keeping, message handling, and billing.

Moreover, hotel receptionists utilise sophisticated computer reservation systems, and in larger hotels, they may work within specialised teams, while in smaller establishments, they often undertake a broad spectrum of responsibilities.