Reception and Corporate roles primarily involve the provision of an exceptional customer service. A Reception and Corporate member of staff is typically responsible for dealing with a range of customer enquiries, complaints and administrative processes in order to provide high-quality customer care and meet performance targets. Other duties involved in Reception and Corporate roles may include but are not limited to:
Acting as the first point of contact for customers
Greeting and welcoming visitors at Reception
Answering telephone calls and responding to emails
Managing correspondence, documentation and customer enquires
Manging repair orders and processing communal and re-chargeable repairs
Completing general administration duties of Data Management Systems
Reception and Corporate staff must possess a range of skills in order to perform their daily tasks well. As well as having a customer focused attitude, you must also possess excellent communication skills, both written and verbal. Furthermore, good administrative skills is a must and you should also have experience of Microsoft office and Data Management Systems.
Contact the Social Housing Division Team
Email the Industrial Division at email@example.com.