Travel Administrator

Dive into a role where your problem-solving skills and attention to detail will be put into action. As a Travel Administrator, you’ll start with a 4-week in-office training in East Ayrshire, then convert to remote work flexibility. If you're organised, thrive under pressure, and enjoy both team collaboration and independent work, this is your chance to blend your expertise with a flexible work arrangement. Ready for a new challenge?

What you will get in your new role

• Salary of £24,000 per annum

• Company discounts

• Exciting company social events

• Employee mentoring programme

• Private medical insurance

• Health and wellness programme

• Free on-site parking

• Employee assistance programme

• Cycle-to-work scheme

Responsibilities in your new role as a Travel Administrator
The role involves daily quality checks and confirming previous day’s bookings, ensuring tickets are sent within agreed timelines, and processing amendments and cancellations per supplier invoices. You will verify supplier invoices against internal systems, handle costing queries, manage the mailbox and diary, and oversee incoming/outgoing mail. Additionally, the role supports Customer Service and Sales teams, investigates booking discrepancies, monitors administrative errors, and ensures proper deductions for write-offs. Responsibilities also cover travel disruptions, insufficient funds investigations, and coordinating with customer service to resolve complex booking queries.

Your personality, experience and qualifications
Proficiency in problem-solving is key for this role. While experience in travel sales or administration is beneficial, it is not required. Candidates should be process-oriented, capable of working under pressure while maintaining accuracy and have meticulous attention to detail. The ability to collaborate effectively within a team, as well as work independently with confidence, is essential.

Apply now!
Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.
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