An incredible opportunity to join the Front Office team at a top resort in Tighnabruaich has arisen. The ideal candidate should be passionate and professional to ensure the guest experience exceeds their expectations.
Salary: £9.19 per hour.
Full-time: Hours: 42.5 hours per week 5 of 7 days.
- Night shift
- Shift Patterns: 11pm-8am and 5pm – 2am
Benefits in Your New Job
Spa & Leisure:
- Free gym and spa & leisure membership
- £5 friends and family entry into Leisure Experience
Employee 20% discount include:
- Accommodation bookings
- Food & Beverage
- Beauty treatments & products
- Any clothing or gift purchase
- Affordable staff accommodation available
- Free lunch on working days
- Evening snacks for late workers
- 50% off local bus service
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discounts
Your New Employer
This incredibly popular and luxury establishment is situated in one of the most stunning parts of Scotland, offering a friendly and collaborative culture. Our client has a strong focus on training and development opportunities as well as investing in its team members. By continuously looking to promote and develop internally, there are many opportunities to add to your experience. Our client is pleased to have many staff members with them on a long-term basis and is excited to grow their team with new talent.
Your New Job Responsibilities
The main job role is to provide a night response for hotel guests, and the general duties this encompasses are:
- To answer the night phone
- To be fully conversant with Property Fire Procedures should the need arise, ensuring the safety of guests and staff alike.
- To complete Night Porters’ Report Book reference security checks carried out
More specific duties include: being responsible for the overnight security of the property and its guests; ensure public areas are clean and tidy after the last guest retires and returned to a specific layout; ensure all lights & unnecessary electrical equipment are switched off to save energy; complete night checklist and pass completed list to Duty Manager at end of shift; be competent in night response protocols as per Standard Operating Procedures; monitor CCTV and emergency response pagers; to check all areas on a regular basis & report any irregularities to relevant departments; ensure all areas are secured; check-in late arrival /early departures guests in line with hotel procedures; ensure that any request or complaint are dealt with promptly and passed to the appropriate manager; makeup laundry bags for the following day.
Your Experience, Qualifications and Personality
The organisation holds core values that they want their staff to embody, and these are pride, passion, and confidence. The individual should possess skills and traits such as being a team player, working quickly and efficiently, having attention to detail, the ability to work under pressure and the motivation to learn. Above all the candidates should have a great sense of fun.
An enthusiastic positive personality is essential and previous guest facing experience would be advantageous to your application.
Required: Full UK driving license.
If you think you have the communication skills and positive attributes that we are looking for or please send us an up-to-date copy of your CV. Candidates will be required to provide proof of right-to-work eligibility and up-to-date contact details for at least 2 references.
If this role is not of interest to you, but you would be keen to register with Stafffinders for other job opportunities, please forward your CV to email@example.com
Stafffinders are acting as an employment agency, for the purpose of this role.