Front of House Manager

Job Description

We are looking for an experienced and committed Front of House Manager to join our client at their prestigious events venue near Edinburgh. This role presents an excellent opportunity for a seasoned hospitality professional who is eager to advance their management career within a luxury setting and move up the career ladder.


What you will get in your new role

  • Attractive salary of £29,000 to £31,000 per annum
  • Generous share of gratuities
  • Delicious free meals on shift
  • Discounts across the company
  • Complimentary on-site parking
  • Weekly changing rota


Responsibilities in your new role as Front of House Manager

  • Ensure that every department maintains a consistently exceptional level of guest service
  • Foster a culture of excellence in guest relations characterised by a warm welcome and a commitment to surpassing expectations
  • Collaborate with all Department Heads to ensure seamless day-to-day operations
  • Keep track of the hotel's event calendar and stay updated on all revisions and additions
  • Coordinate with the General Manager to forecast hotel business and strategise accordingly


Your personality, experience and qualifications

The ideal candidate for the Front of House Manager role must have prior experience in supervising or managing events and conferences, demonstrating flexibility to work various shift patterns. They should exhibit a strong dedication to providing exceptional customer service, with the ability to actively listen and respond to guest requirements. Being well-presented and punctual is essential, along with effective multitasking skills and excellent verbal and written communication abilities. The role requires the capacity to work well under pressure and adapt to diverse work scenarios, demonstrating initiative and proficient problem-solving skills.

Due to the location of this role, candidates require a driving licence and access to their own personal vehicle.


Apply now!

Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.

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