IT/Software Sales Jobs

IT/Software Sales falls into the three main areas of pre-sales, sales and post-sales support of hardware and software:

  • The first area involves supporting pre-sales activities by giving detailed information about technical specifications and the ways in which they could meet the customers' needs, often demonstrating those features before a sale.  
  • The actual sale involves negotiating a commercial agreement to the benefit of both customer and supplier.  
  • Technical support, which follows the sale, can include solving faults and problems, or maximising the use of software features, as well as advising on appropriate user training.  

Much of the work of IT/Software Sales take place over a telephone helpline.

Duties of IT/Software Sales

Ensuring quality of service by gaining a thorough and detailed knowledge of technical specifications and other features of employers' systems, maintaining awareness and keeping abreast of constantly changing software, hardware systems and peripherals, understanding customers' varying, often quite specific, business needs and applying knowledge of the company's products to meet those needs, developing effective sales plans, marketing and promoting products by writing and designing sales literature, presenting and demonstrating products, providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale, advising on software features and how they can be applied to assist in a variety of contexts, for instance in accounting or other specialised areas, meeting sales targets set by managers, identifying and developing new business and clients through networking, courtesy and follow-up calls to new account holders, and cold-calling, maintaining existing links with customers, providing support to customers, often on a telephone helpline, offering clear advice and solutions wherever possible, handling hardware or software problems and faults, assisting customers to maximise their use of the hardware or software, writing technical proposals, tenders, reports and supporting literature, reviewing progress and identifying opportunities for further sales and new areas for development.

Contact the Sales and Marketing Division Team

Email the Sales and Marketing Division at sales@stafffinders.co.uk.

Candidates can submit a CV online using our Register online service.

Sales and Marketing Jobs by Email

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Job Listings

  1. Telesales

    Location: Renfrewshire

    Salary: £8.00 p/h

    Category: Telesales Agent

    Stafffinders are searching for a confident telemarketing/data cleanser  to join our clients growing business in Renfrewshire.
     
    This is an ongoing temporary role with the scope to be more long term for the right candidate. 

    Hourly rate is dependent on experience. 
     
    This is a key role within the business. This ...

  2. ICT Support

    Location: Glasgow

    Salary: £12.00 p/h

    Category: Technical Support Analyst

    An opportunity has arisen for Maintenance Helpdesk Administrator to work within a forward thinking company based near Glasgow. This is a key role within the business ensuring all customers queries and problems are resolved and excellent customer service is delivered. Representing the brand in a positive way is vital to ...

  3. IT Support

    Location: Glasgow

    Salary: £12.00 p/h

    Category: Support

     
    Are you a freelance IT Support technician or are you in between contracts now and available for work?
     
    Our global client is looking for IT Support to work on an ad-hoc basis in the Glasgow area.
     

    Support end users devices (both hardware and general software)
    Common Windows Operating System support ...

  4. Sales Administrator

    Location: Renfrewshire

    Salary: TBC

    Category: Sales

    Calling all Sales Administrators looking for an excellent opportunity in the Paisley area.
    Our client is looking for a bright, pro-active individual to join their team.  
    Salary will be DOE. This position is initially temporary with scope of it becoming a permanent positon for the right person!
    Hours are 9am ...

  5. Sales Administrator

    Location: Paisley

    Salary: TBC

    Category: Sales

    Calling all Sales Administrators looking for an excellent opportunity in the Paisley area.
    Our client is looking for a bright, pro-active individual to join their team.  
    This position is initially temporary with scope to lead to a permanent contract for the right person.
    The position is Full Time 9am to ...

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