IT/Software Sales Jobs

IT/Software Sales falls into the three main areas of pre-sales, sales and post-sales support of hardware and software:

  • The first area involves supporting pre-sales activities by giving detailed information about technical specifications and the ways in which they could meet the customers' needs, often demonstrating those features before a sale.  
  • The actual sale involves negotiating a commercial agreement to the benefit of both customer and supplier.  
  • Technical support, which follows the sale, can include solving faults and problems, or maximising the use of software features, as well as advising on appropriate user training.  

Much of the work of IT/Software Sales take place over a telephone helpline.

Duties of IT/Software Sales

Ensuring quality of service by gaining a thorough and detailed knowledge of technical specifications and other features of employers' systems, maintaining awareness and keeping abreast of constantly changing software, hardware systems and peripherals, understanding customers' varying, often quite specific, business needs and applying knowledge of the company's products to meet those needs, developing effective sales plans, marketing and promoting products by writing and designing sales literature, presenting and demonstrating products, providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale, advising on software features and how they can be applied to assist in a variety of contexts, for instance in accounting or other specialised areas, meeting sales targets set by managers, identifying and developing new business and clients through networking, courtesy and follow-up calls to new account holders, and cold-calling, maintaining existing links with customers, providing support to customers, often on a telephone helpline, offering clear advice and solutions wherever possible, handling hardware or software problems and faults, assisting customers to maximise their use of the hardware or software, writing technical proposals, tenders, reports and supporting literature, reviewing progress and identifying opportunities for further sales and new areas for development.

Contact the Sales and Marketing Division Team

Email the Sales and Marketing Division at

Candidates can submit a CV online using our Register online service.

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Job Listings

  1. Telesales

    Location: Renfrewshire

    Salary: £8.00 p/h

    Category: Telesales Agent

    Stafffinders are searching for a confident telemarketing/data cleanser  to join our clients growing business in Renfrewshire.
    This is an ongoing temporary role with the scope to be more long term for the right candidate. 

    Hourly rate is dependent on experience. 
    This is a key role within the business. This ...

  2. Sales Executive

    Location: Glasgow

    Salary: TBC

    Category: Sales

    Stafffinders are working with an exciting new client, based in Glasgow, who are seeking an enthusiastic and self-motivated sales executive. Your new role; * New business calls * Account management * Negotiating and closing sales * Cold calling The ideal candidate; * Target driven * Proven track record of meeting and exceeding targets * Experience within B2B ...

  3. ICT Support

    Location: Glasgow

    Salary: £12.00 p/h

    Category: Technical Support Analyst

    An opportunity has arisen for Maintenance Helpdesk Administrator to work within a forward thinking company based near Glasgow. This is a key role within the business ensuring all customers queries and problems are resolved and excellent customer service is delivered. Representing the brand in a positive way is vital to ...

  4. Sales Executive

    Location: Glasgow Area

    Salary: TBC

    Category: Sales

    Stafffinders are working with an exciting new client, based in Glasgow, who are seeking an enthusiastic and self-motivated sales executive. 
    Your new role;* New business calls* Account management* Negotiating and closing sales* Cold calling 
    The ideal candidate;* Target driven * Proven track record of meeting and exceeding targets * Experience within B2B ...

  5. Sales Executive

    Location: Glasgow City Centre

    Salary: TBC

    Category: Sales

    Enthusiastic Sales Executive required for our client based in Glasgow City Centre!
    This is an excellent opportunity to join a marketing leading company during a busy and exciting time.

    Your new role:
    Managing a client development pipeline, assessing client needs as well as identifying, communicating and providing a range of ...

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