Retail Floor Manager Jobs

Retail Floor Managers play and extremely important function in ensuring the financial and non-financial success of a store or department. Retail Floor Managers are responsible for the day-to-day management and operation of a store or department in line with the company’s overall policy.

Retail Floor Managers focus on getting the most out of a store or department. Financially, they need to ensure that the store or department is maximising profitability and meeting, and hopefully exceeding, commercial targets. Non-financially, Retail Floor Managers can manage everything from buying and stock control to marketing, administration, logistics, customer service, finance and human resources.


Duties of a Retail Floor Manager

The role of a Floor Manager can be very varied depending on the organisation that they are working for. However, the main duties of Floor Manage will often include a combination of the core tasks below:

  • Managing stock levels and making key decision about stock control and ordering.
  • Analysing sales figures and forecasting future sales volumes to maximise profits.
  • Analysing and interpreting trends to facilitate planning.
  • Using software and programmes to record sales figures and effective analyse data.
  • Managing staff including, interviewing and hiring new staff, conducting performance reviews, and providing on the job training. 
  • Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, delivering staff training, ensuring quality standards are meet and resolving legal, security and health and safety issues. 
  • Processing customer complaint, comments and feedback while working to resolve any issues. 
  • Organising and executing promotions, sales events and innovative business processes.
  • Maintaining market awareness and preforming competitor analysis, and introducing new and innovate business process to maintain a competitive advantage. 
  • Sales, as and when required.

Skill, experience and personal qualities

To be an effective Retail Floor Manager, desirable skills, experience and personal qualities include:

  • Previous retail experience where sales targets where regularly met;
  • The ability to prepare, plan and prioritise actions while efficiently delegating;
  • Confident in oneself with ability to think quick in a range of situations;
  • Commercial awareness and well-rounded business expertise ranging from marketing and finance to logistics and human resources;
  • Ability to build relationships with colleagues and encourage them to generate fresh and innovative ideas to drive success;
  • An enthusiastic leader who is able to motive and drive others.

Working hours

Retail Floor Managers can expect to work during mornings, days, evenings, weekends and public holidays, often working around 40 hours per week. However, during peak seasonal periods like Christmas for example, Retail Floor Managers may often work longer hours.

Contact the Retail Division Team

Email the Retail Division at retail@stafffinders.co.uk.

Candidates can submit a CV online using our Register online service.

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Job Listings

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  3. Retail Shop Manager

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  5. Cashier

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    Need extra cash over the Summer?  Why not work for one of the world’s leading luxury goods retailers?!
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