Just recently signed up with Stafffinders. Danielle and Katrina are amazing!!! Very professional.
They give you a whole list of available jobs and you can pick and choose which ones suit you.
Been with a few agencies in the past none of them can touch the girls though. You can even do your timesheet online so no looking for the Duty Manager at the end of your shift. Great agency knocked back a full time job to stay with them.
Technical Support Analyst Jobs
Technical support analyst jobs involve helping customers and users of tech to overcome computer hardware and software problems, dealing with individuals both within their organisation and outwith.
Typically, technical support analysts will talk through a user's problem and suggest possible solutions then analyse the reasons behind the breakdown and help customers understand features of software packages. The role could also include installing new equipment and upgrading existing computers. They test, repair and maintain equipment and arrange for any faulty equipment to be replaced.
The ideal candidate should have excellent communication skills and be able to deal with customers calmly and tactfully. They should be practical, with good analytical skills and be interested in computers and how they work.
Technical support analyst job opportunities
Technical support roles or first line support analysts are on the rise in the UK. Employers include information technology (IT) companies and organisations of all sizes, eg in retail, engineering, public utilities, and colleges and universities. Vacancies for jobs within technical support are steady, with some staff shortages.
Opportunities In many companies, you may find there’s a natural career progression within technical support. As an example, this would see you being promoted to a more senior technical support role and from there to a team, section or department leader.
Qualification Requirements
For new entrants GCSEs/S grades or relevant NVQs/SVQs may be required. Some technical support analyst jobs prefer people with higher-level qualifications, such as HNDs/HNCs or degrees in subjects like computing and IT.
With experience, there may be opportunities to be promoted within technical support departments or to move into other positions in IT generally. Some people may move into technical sales.
As at 2020, entry level salary ranges from £18,000 through to £21,000 and an experienced manager can look at earning up to £47,000.
Contact the IT Division Team
Email the IT Division at it@stafffinders.co.uk.
Candidates can submit a CV online using our Register online service.
Information Technology Jobs by Email
If you would like to receive notification of new Information Technology Jobs opportunities by email please subscribe to the it mailing list.
Job Listings
Full Stack Developer/ Python Developer
Location: Edinburgh
Salary: TBC
Category: IT Product Developer
Start Something different
Feel the thrill of joining a top-notch company and get involved in the development of a worldwide impactful product to benefit others.
Our clients are leaders in the e-learning industry, and after unfaltering years of continuous grown are now looking for the next enthusiastic expert to join ...
