Infrastructure Manager Jobs

Infrastructure Manager Jobs are primarily a management role, but a technical background and experience of some of the relevant infrastructure is essential to be successful in this position. Of equal importance is the ability to communicate technical topics to non-technical personnel and convey full understanding. 

Team collaboration with Solution Architects and Technical Account Management will ensure solutions are supportable and fit for purpose.

Key Duties and Responsibilities

  • Lead and manage your team ensuring high quality service delivery
  • Own the infrastructure service
  • Work closely with the Project Management team to manage the overall project schedule, prioritisation and dependencies
  • Work closely with the Support Management team to address service issues and proactive service enhancements
  • Ensure performance management process is followed in agreed timeline for all team members.
  • Proactive ownership of technology platforms supported by your team
  • Preparation and management of an annual infrastructure refresh plan for the areas supported by your team
  • Participate in the development of and/or review of standards, documentation and methods of working

Core skills for IT Infrastructure Managers

  • Strong communication skills
  • Experience of building and managing technical teams
  • Experience of managing cross site teams
  • Ability to transform technical knowledge into business language (e.g. reports, presentations, etc.).
  • Experience working in ITIL framework for service delivery
  • Excellent operational delivery skills with a proven record of delivering plans and projects within timescale and budget
  • Experience of implementing process improvements
  • Supplier management experience

High level technical experience of some of the following platforms:

  • Microsoft Windows, Exchange, Office 365
  • Managing and maintaining Infrastructure (Domain, DHCP, DNS)
  • Experience administering vMware
  • Linux
  • Enterprise Storage - Dell EMC, NetApp
  • Intel Hardware
  • Backup technologies
  • Significant exposure and experience with cloud technologies

Skillsets and personal abilities

  • Ability to communicate technical topics to non-technical personnel
  • Strong analytical and problem-solving skills
  • Strong leadership skills with the ability to perform complex scheduling, control and planning functions
  • Demonstrated ability to influence individuals, lead teams and work effectively with executive management

Contact the IT Division Team

Email the IT Division at

Candidates can submit a CV online using our Register online service.

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