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Head Housekeeper Jobs
Head Housekeeper is the title given to the individual managing the entire Housekeeping department in a hotel. They can also go by other titles, including Housekeeping Manager, Director of Housekeeping and Executive Housekeeper.
The average salary for a Head Housekeeper is £18,000.
What does a Head Housekeeper do?
The primary responsibility of a Housekeeping Manager is to ensure that all rooms and public areas are thoroughly cleaned, presentable and ready to welcome new guests. It is there task to allocate daily cleaning duties and issue items such as keys, linen and cleaning materials to housekeepers. The main function of this is to ensure that the cleaning standards set by the hotel are met and guests’ expectations are exceeded.
Often they will be the first to be aware of damage or safety issues which need to be discussed and it is their responsibility to report it in a timely and accurate fashion.
In large establishments, they may manage many housekeepers and supervisors, while in smaller hotels, there may only be a handful. In either case, the role involves teamwork, motivating and managing staff and on occasions will involve doing the actual cleaning themselves.
What is required and who would it suit?
To excel in this role, candidates need to demonstrate several core competencies, which include:
- The ability to problem solve, think on your feet and cope with problems and emergencies whilst making effective decisions
- Have outstanding planning and organisation skills to ensure completion of all duties
- The ability to nurture working relationships with team members and other departments, such as reception and maintenance
- Excellent numerical and literacy skills
- Strong attention to detail to ensure that hotel standards are consistently met
- A passion for leading, training and assisting others in their personal and professional growth
- A stickler for health and safety
- The principles of honesty, integrity and discretion are installed in their team as a housekeeper’s job involves access to guest bedrooms and their belongings.
Contact the Hospitality & Catering Division Team
Email the Hospitality & Catering Division at email@example.com.
Candidates can submit a CV online using our online Registration service.
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