Perm & Temp Head Housekeeper Jobs

Head Housekeeper is the title given to the individual managing the entire Housekeeping department in a hotel. Head Housekeepers can also go by other titles, including Housekeeping Manager, Director of Housekeeping and Executive Housekeeper.

A Head Housekeeper is primarily responsible for ensuring the cleanliness of a hotel, from public areas (including foyers, hallways, restaurants and event rooms) to individual bedrooms and bathrooms to back of house areas, including offices and corridors. Other core functions of a Head Housekeepers job include recruitment, training and development, rota planning, budgeting, stock control and liaising with suppliers.

The day to day

The primary responsibility in any Head Housekeepers job is to ensure that all rooms and public areas are thoroughly cleaned, presentable and ready to welcome new guests. It is a Head Housekeepers task to allocate daily cleaning duties and issue items such as keys, linen and cleaning materials to Housekeepers (who are also often referred to as Room Attendant, Cleaners, Floor Housekeepers and Housekeeping Assistants). The main function of this is to ensure that the cleaning standards set by the hotel are met and guests’ expectations exceeded.

A major aspect of any Head Housekeeper role is to liaise and meet with the other department heads and managers to ensure the smooth running of the hotel or venue. Often the Head Housekeeper will be the first to be aware of damage or safety issues which need to be discussed and it is their responsibility to report it in a timely and accurate fashion.

In large establishments, a Head Housekeeper may manage many Housekeepers and Supervisors, while in smaller hotels, there may only be a handful. In either case, a Head Housekeeper job involves teamwork, motivating and managing staff and on occasions will involve doing the actual cleaning themselves.

Other key responsibilities of a Head Housekeeper job include:

  • Securing lost property reporting it to the hotel and returning it to the owner 
  • Keeping maintenance and damage reports
  • Maintaining security and emergency procedures and protocol
  • Complying and keeping up-to-date with hygiene, health and safety regulations including HAACP and COSHH

What is required and who would it suit?

To excel in a Head Housekeeper job, candidates need to demonstrate several core competencies, which include:

  • The ability to problem solve, think on your feet and cope with problems and emergencies whilst making effective decisions
  • Have outstanding planning and organisation skills to ensure completion of all duties
  • The ability to nurture working relationships with team members and other departments, such as reception and maintenance
  • Excellent numerical and literacy skills
  • Strong attention to detail to ensure that hotel standards are consistently met
  • A passion for leading, training and assisting others in their personal and professional growth
  • A stickler for health and safety
  • The principles of honesty, integrity and discretion are installed in their team as a housekeeper’s job involves access to guest bedrooms and their belongings.

Head Housekeeper jobs are also customer-facing, so candidates need to be polite, respectful and welcoming to ensure guest satisfaction and comfort.

Qualifications required for a Head Housekeeper jobs

Although there are no set qualifications to become a Head Housekeeper, diplomas, in-house training or hospitality management qualifications add great value to a candidate’s application, in addition to certificates in hygiene, health and safety.

Salary and working hours

Salary rates for a permanent Head Housekeeper job can vary depending on the type, size and location of the hotel. However, Head Housekeeper jobs usually pay upwards of £18,000 per annum. Due to the nature of the role, temporary and seasonal Head Housekeeper jobs are often available. 
Many hotels also offer complementary or discounted access to facilities such as accommodation, F&B and leisure.

Usually Head Housekeeper jobs will work in a shift pattern due to accommodation needing to be available 24 hours a day. This will include working early mornings, days, evenings, weekends and public holidays as well as split shifts on occasions. Through certain times of the year, such as during summer and other holidays, a Head Housekeeper can expect to work more hours due to an increase in guest numbers.

Contact the Hospitality & Catering Division Team

Email the Hospitality & Catering Division at catering@stafffinders.co.uk.

Candidates can submit a CV online using our online Registration service.

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Job Listings

  1. Housekeeper

    Location: Edinburgh

    Salary: £7.20 p/h

    Category: Housekeeping

    Stafffinders are recruiting for housekeepers on behalf of our client a 4-star hotel located in Edinburgh. The hotel offers luxury rooms and leisure facilities. This is an unique option to work in a supportive team.
    Duties will include:
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    -          ensuring the daily cleaning ...

  2. Waiting Staff

    Location: Edinburgh

    Salary: £7.50 p/h

    Category: Waiting Staff

    Stafffinders are recruiting for temporary summer waiting staff on behalf of our clients located in Edinburgh.
    Duties include taking orders, serving and cleaning tables, ensuring that all standards and guests expectations are met. You will also be responsible to communicate with other staff members to ensure that service is running ...

  3. Kitchen Porter

    Location: Edinburgh

    Salary: £7.50 p/h

    Category: Catering Staff

    This is an exciting opportunity for people who want to develop their catering skills through working as a part of kitchen team.
     
    Duties include general kitchen activities (including washing up, setting up and clearing away equipment and tables). You will also be responsible to communicate with other staff members to ...

  4. Catering Assistants - Saturday 2nd September - Hamilton

    Location: Hamilton

    Salary: TBC

    Category: Catering Staff

    Do you have experience in Catering? A passion for Hospitality? Love meeting new people? Have fantastic customer relation skills? Then I have an amazing opportunity for you! There is a large event happening in the Hamilton area on Saturday 2nd September 2017, that requires experienced Catering Assistants. A recent Food ...

  5. Bar Staff - Saturday 2nd September - Hamilton

    Location: Hamilton

    Salary: TBC

    Category: Bar/Pub Staff

    Do you have experience in Bartending? A passion for Hospitality? Love meeting new people? Have fantastic customer relation skills? Then I have an amazing opportunity for you! There is a large event happening in the Hamilton area on Saturday 2nd September that requires experienced, outgoing Bartenders. 2 Hour Licence Training ...

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