Pensions Administrator Jobs

Pensions administrators oversee the day-to-day management of pension schemes and life insurance policies. A Pension Administration role may involve responding to enquiries, either by phone, in writing, or increasingly, online;  updating records, amending personal details, providing statements and processing payments; collecting the necessary paperwork and arranging for the pension or cash sum to be paid, once a claim has been made.

They are not permitted to give any direct advice, but can point people towards other information sources.

An individual working in pensions administration should be organised and efficient, work well in a team, have excellent communication skills and a polite, friendly manner, be confident with numbers and technology and enjoy working with people.

Employers include insurance and life assurance companies, as well as commercial and public sector organisations that manage their own employee pension schemes.

There are also specialist benefits consultancies that manage schemes on behalf of employers.  Administrators with experience are currently in high demand.

What do I need to get into pensions administration?

There are no specific qualifications for this role, although some employers ask for at least four GCSEs/S grades (A-C/1-3), or equivalent qualifications. There is no upper age limit for entry. Previous experience of customer service, accountancy or insurance is welcomed.

Training is supplied by each organisation. It is usually a combination of working alongside experienced administrators and studying for professional qualifications. A wide range of qualifications for personal pension scheme administrators is available, offered through several professional bodies. Some administrators may have to pass a professional examination to meet the Financial Services Authority (FSA) standards.

Progression is usually to team leader or supervisor. With additional training, some administrators may move into pensions advice, or into other areas, such as financial advice or consultancy.

Pensions administrators usually work 35 hours a week, from Monday to Friday. Part-time and job share opportunities are common.   Salaries range from around £20,000 to £24,000 plus benefits a year.

Contact the Financial Services Division Team

Email the Financial Services Division at financial@stafffinders.co.uk.

Candidates can submit a CV online using our Register online service.

Financial Services Jobs by Email

Be the first in line for the best opportunities by joining our financial services mailing list.

recieve update button

Job Listings

  1. Administrator

    Location: Ayr

    Salary: TBC

    Category: Office Administrator

     
    Stafffinders are currently looking for a part time Administrator to join our prestigious client based in South Ayrshire.
    This is an immediate start for the right person. This role will be approx.21 hours per week and a degree of flexibility will be required.
    Some duties include:

    Answering incoming telephone ...

  2. Typist

    Location: Glasgow

    Salary: TBC

    Category: Typist

    Stafffinders have an urgent requirement for a talented Administrator to join our prestigious client in the Paisley area. Accuracy and excellent typing ability it a must in this role. If you are immediately available, please get in touch today!  
     
    Salary is £15-18k per annum (doe) and the hours are 08 ...

  3. Administrator

    Location: Dundee

    Salary: TBC

    Category: Office Administrator

    Competitive Salary 
    Stafffinders are currently recruiting for an Administrator for one of our prestigious clients based in the Dundee area.
    How you’ll benefit

    Competitive salary
    Generous annual leave
    Company Pension Scheme
    Cycle to work scheme

    Your new company
    Our client pride themselves on their reputation within the sector and ...