Pensions Administrator Jobs

Pensions administrators oversee the day-to-day management of pension schemes and life insurance policies. A Pension Administration role may involve responding to enquiries, either by phone, in writing, or increasingly, online;  updating records, amending personal details, providing statements and processing payments; collecting the necessary paperwork and arranging for the pension or cash sum to be paid, once a claim has been made.

They are not permitted to give any direct advice, but can point people towards other information sources.

An individual working in pensions administration should be organised and efficient, work well in a team, have excellent communication skills and a polite, friendly manner, be confident with numbers and technology and enjoy working with people.

Employers include insurance and life assurance companies, as well as commercial and public sector organisations that manage their own employee pension schemes.

There are also specialist benefits consultancies that manage schemes on behalf of employers.  Administrators with experience are currently in high demand.

What do I need to get into pensions administration?

There are no specific qualifications for this role, although some employers ask for at least four GCSEs/S grades (A-C/1-3), or equivalent qualifications. There is no upper age limit for entry. Previous experience of customer service, accountancy or insurance is welcomed.

Training is supplied by each organisation. It is usually a combination of working alongside experienced administrators and studying for professional qualifications. A wide range of qualifications for personal pension scheme administrators is available, offered through several professional bodies. Some administrators may have to pass a professional examination to meet the Financial Services Authority (FSA) standards.

Progression is usually to team leader or supervisor. With additional training, some administrators may move into pensions advice, or into other areas, such as financial advice or consultancy.

Pensions administrators usually work 35 hours a week, from Monday to Friday. Part-time and job share opportunities are common.   Salaries range from around £20,000 to £24,000 plus benefits a year.

Contact the Financial Services Division Team

Email the Financial Services Division at financial@stafffinders.co.uk.

Candidates can submit a CV online using our Register online service.

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Job Listings

  1. Administrator

    Location: Paisley

    Salary: £11.00 to £11.00 p/h

    Category: Office Administrator

    Administrator - Inchinnan
    An excellent opportunity has arisen for a talented Administrator to join our client’s business in the Inchinnan area. This is a temporary on-going position that may have the scope to become a long term opportunity for the right candidate. This is an immediate start.

    Your new job ...

  2. Administrator (part time)

    Location: Ayrshire South

    Salary: TBC

    Category: Office Administrator

    Administrator – Maybole, Glasgow  
    Stafffinders are delighted to be partnering with their established client during a busy period and are looking for an Administrator to join their care team on an initial 4-week temporary post. This could go on longer for the right person.
    This is an integral role within the ...

  3. Administrator (Paisley)

    Location: Paisley

    Salary: TBC

    Category: Office Administrator

    Administrator - Paisley
    An excellent opportunity has arisen for a talented and dedicated Administrator to join our clients forward thinking business based at their office based in Paisley. A well-established business with a great reputation in their field. This is initially an ongoing temporary assignment with the scope to lead to ...

  4. Receptionist

    Location: Ayr

    Salary: £18897

    Category: Receptionist

    Receptionist – South Ayrshire
    Stafffinders are urgently looking to recruit a receptionist, to join our third sector client based in South Ayrshire. This is a temporary position initially until end of Feb 2022. But has good scope to be longer term for the right person. You will be part of a ...

  5. Administrator

    Location: Paisley

    Salary: TBC

    Category: Office Administrator

    Administrator – Paisley
    An excellent opportunity has arisen for a talented and dedicated Administrator to join our clients forward thinking business based at their HQ in Paisley within their Customer Relations department. A well-established business with a great reputation in their field. This is initially an ongoing temporary assignment that could ...

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