Pensions Administrator Jobs

Pensions administrators oversee the day-to-day management of pension schemes and life insurance policies. A Pension Administration role may involve responding to enquiries, either by phone, in writing, or increasingly, online;  updating records, amending personal details, providing statements and processing payments; collecting the necessary paperwork and arranging for the pension or cash sum to be paid, once a claim has been made.

They are not permitted to give any direct advice, but can point people towards other information sources.

Pensions administrators usually work 35 hours a week, from Monday to Friday. Part-time and job share opportunities are common.   Salaries range from around £12,000 to £30,000 a year.

An individual working in pensions administration should be organised and efficient, work well in a team, have excellent communication skills and a polite, friendly manner, be confident with numbers and technology and enjoy working with people.

Employers include insurance and life assurance companies, as well as commercial and public sector organisations that manage their own employee pension schemes.

There are also specialist benefits consultancies that manage schemes on behalf of employers.  Administrators with experience are currently in high demand.

What do I need to get into pensions administration?

There are no specific qualifications for this role, although some employers ask for at least four GCSEs/S grades (A-C/1-3), or equivalent qualifications. There is no upper age limit for entry. Previous experience of customer service, accountancy or insurance is welcomed.

Training is supplied by each organisation. It is usually a combination of working alongside experienced administrators and studying for professional qualifications. A wide range of qualifications for personal pension scheme administrators is available, offered through several professional bodies. Some administrators may have to pass a professional examination to meet the Financial Services Authority (FSA) standards.

Progression is usually to team leader or supervisor. With additional training, some administrators may move into pensions advice, or into other areas, such as financial advice or consultancy.

Contact the Financial Services Division Team

Email the Financial Services Division at financial@stafffinders.co.uk.

Candidates can submit a CV online using our Register online service.

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Job Listings

  1. Receptionist

    Location: Glasgow

    Salary: £8.50 p/h

    Category: Receptionist

    We are looking for a talented receptionist to work within the city centre area of Glasgow for our reputable client
    This is a full-time, temporary position. Hours are 9-5pm, Monday to Friday.
    Salary is dependent on experience.
    Duties include;

    Meeting and greeting clients
    Booking meetings
    Arranging couriers
    Keeping the reception ...

  2. Office Support

    Location: Glasgow

    Salary: TBC

    Category: Office Administrator

    Stafffinders are looking for an office support candidate on an on-going temporary basis for our clients business in Glasgow (G40)
    £9.00p/h
    Hours are approx 9-5pm, however there may be some flexibility to suit the successful candidate.
    Duties include;

    A methodological, accurate and organised approach to their work
    Answering ...

  3. Receptionist

    Location: Inverclyde

    Salary: £8.50 p/h

    Category: Receptionist


    Stafffinders are currently recruiting for a Receptionist in the Inverclyde area. 
    Salary: £8.00 - £8.50 per hour
    Tuesday - Friday (18.5hrs per week)
    Part-time, temporary ongoing.
    Holiday cover may be required, successful candidate must be available to work full-time 8.15 - 5.15
     
    Duties include:

    Answering telephone calls
    Meet ...

  4. Helpdesk Advisor

    Location: Glasgow

    Salary: £8.50 p/h

    Category: Switchboard Operator

    An opportunity has arisen for x2 Helpdesk Advisors to work within our clients business on a temporary basis for 2-3 months initially.
    This is a key role within the business ensuring all queries and problems are resolved and excellent customer service is delivered. Representing the brand in a positive way ...

  5. Helpdesk Advisor

    Location: Glasgow

    Salary: £8.50 p/h

    Category: Switchboard Operator

    An opportunity has arisen for x2 Helpdesk Advisors to work within our clients business on a temporary basis for 2-3 months initially.
    This is a key role within the business ensuring all queries and problems are resolved and excellent customer service is delivered. Representing the brand in a positive way ...

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