I have had very good service from all at the Glasgow Office. They found me a temporary position, which I have now been in for more than a year. As a candidate, you are made to feel that nothing is a bother, which is not the case with some other organisations. They are very prompt at returning your calls and my weekly payment is never late or wrong. I do, however, speak more to Michelle. You are always very pleasant and friendly to deal with, which makes life a lot easier. Thank you Stafffinders for helping me.
Training Officer Jobs
Training Officers within a contact centre will be responsible for ensuring all staff have received the necessary training in order to complete their duties effectively. Training Officers will deliver an induction programme to new staff members and provide continuous training to update all employees on changes and additions to procedures.
Training Officers will develop internal training programmes to better improve staff performance and effectiveness. This part of the Training Officers will mean identifying future training needs and thinking creatively and innovatively in order to deliver them.
Training Officers must also evaluate all training given using various feedback systems in order to ensure training remains effective and current maintaining a high standard of quality training materials at all times.
Training Officers will have excellent communication skills and an ability to encourage learning and willingness to put newly acquired expertise into practice. Strong organisational skills are a must for Training Officers to be certain all employees have received all necessary training, updates and future training sessions are in place to aid personal and company development.
Training Officers should have excellent communication skills and strong organisational skills.
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