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Outbound Telesales Agent Jobs
Outbound Telesales Agents will usually be required to have some level of sales experience and a mature confident manner allowing them to deal with the general public. Usually there will be an auto-dial system in place which will continuously direct calls to the next available agent's turret and this can therefore be quite a demanding and fast-paced job depending on the product and time of year.
As well as sales experience, it requires having a background in a customer service based environment in order that the customers have confidence in their abilities and also in their manner during the conversation.
The average UK salary is £25,000.
What does an Outbound Telesales Agent do?
- Have targets and KPI's to work towards on a weekly, monthly or even annual basis.
- Report on calls taken, the time on a call and of course if a sale is made.
Outbound Sales Jobs can be quite stressful due to the nature of the position. However, this is where experience will come into play. You will be rated on how successfully and how quickly you can turn a cold call, and possibly an irate customer, into a sale and to this end it can be a very rewarding job.
Telesales Agents should have sales experience, a confident manner and experience in a customer service environment.
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