Outbound Telesales Agent Jobs

Outbound Telesales Agents will usually be required to have some level of sales experience and a mature confident manner allowing them to deal with the general public.  Usually there will be an auto-dial system in place which will continuously direct calls to the next available outbound telesales agent's turret and this can therefore be quite a demanding and fast-paced job depending on the product and time of year.

As well as sales experience, Outbound Telesales Agents will require having a background in a customer service based environment in order that the customers have confidence in their abilities and also in their manner during the conversation.

Duties of an Outbound Telesales Agent

  • Have targets and KPI's to work towards on a weekly, monthly or even annual basis. 
  • Report on calls taken, the time on a call and of course if a sale is made.

Being an Outbound Telesales Agents can be quite stressful due to the nature of the position. However, this is where the Outbound Telesales Agent's experience will come into play. You will be rated as an outbound telesales agent on how successfully and how quickly you can turn a cold call, and possibly an irate customer, into a sale and to this end being an Outbound Telesales Agents can be a very rewarding job.

Outbound Telesales Agents should have sales experience, a confident manner and experience in a customer service environment.

Contact the Contact Centre Division Team

Email the Contact Centre Division at contactcentre@stafffinders.co.uk.

Candidates can submit a CV online using our Register online service.

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