Outbound Collections Jobs

The Outbound Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor.

Typical responsibilities include:

  • Reviewing open accounts for collection efforts.
  • Making outbound collection calls in a professional manner while keeping and improving customer relations.
  • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
  • Collect customer payments in accordance with payment due dates.
  • Identify issues attributing to account delinquency and discuss them with management.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Provide timely follow-up on payment arrangements.
  • Mail correspondence to customers to encourage payment of delinquent accounts.
  • Faxes documents to accounts and follow up.

Contact the Contact Centre Division Team

Email the Contact Centre Division at contactcentre@stafffinders.co.uk.

Candidates can submit a CV online using our Register online service.

Contact Centre Jobs by Email

Join our contact centre mailing list and never miss an opportunity.

recieve update button

Job Listings

We don't have any jobs advertised for this job title at the moment.