I have had very good service from all at the Glasgow Office. They found me a temporary position, which I have now been in for more than a year. As a candidate, you are made to feel that nothing is a bother, which is not the case with some other organisations. They are very prompt at returning your calls and my weekly payment is never late or wrong. I do, however, speak more to Michelle. You are always very pleasant and friendly to deal with, which makes life a lot easier. Thank you Stafffinders for helping me.
Inbound Telesales Agent Jobs
Inbound telesales agents have strong sales experience and a mature confident manner allowing them to deal with the general public. Usually there will be an auto-dial system in place which will continuously direct calls to the next available inbound telesales agent's turret and this can therefore be quite a demanding and fast-paced job, although half the battle is already won as the customer will have called in and therefore already has an interest in your product.
As well as sales experience, inbound telesales agent jobs will require a background in a customer service based environment in order that the customers have confidence in their abilities and also maintain professional throughout the call. Inbound telesales agents will almost always have targets and KPI's to work towards on a weekly, monthly or even annual basis. These will normally include things like the number of calls taken, the time on a call and, of course, if a sale is made.
Inbound telesales agent jobs can be quite stressful due to the nature of the position, however this is where the inbound telesales agent jobs is given the opportunity to shine as they will be rated on how successfully and how quickly you can turn a call, into a sale and to this end being an inbound telesales agent can be a very rewarding job.
Inbound telesales agents should have strong sales experience, a confident manner and experience in a customer service environment.
Contact the Contact Centre Division Team
Email the Contact Centre Division at contactcentre@stafffinders.co.uk.
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