Could not recommend stafffinders enough. I met with Chloe, and already she had me in mind for a position that had just come up. She organised the interview, and I was successful. Throughout the temping experience she was always readily available with advice, or help. I am now a permanent employee and could not have done it without stafffinders.
Thank you so much Chloe x
Contact Centre Operations Manager Jobs
Contact centre operations managers report to the operations director within a contact centre. Operations managers may be required to have on-line experience, contact centre experience and perhaps experience of working internationally. The manager of contact centre operations will oversee the day to day management of the team and is responsible for connecting the support functions to both the business and the internal/external suppliers. They will be responsible for capital expenditure budgeting including maintenance contracts and the negotiation of service level agreements with suppliers as well as providing 24 x 7 support to the contact centre.
The salary for a contact centre manager is usually around £29,000. Their working hours can vary but may be unsocial times depending on the opening hours of the contact centre.
What do you need to be a Contact Centre Manager?
- experienced in problem solving
- able to work to tight deadlines
- have exceptional organisation ability
- have excellent IT skills
- have an understanding of networking and internet principles (advantageous)
Contact the Contact Centre Division Team
Email the Contact Centre Division at contactcentre@stafffinders.co.uk.
Candidates can submit a CV online using our Register online service.
Contact Centre Jobs by Email
Join our contact centre mailing list and never miss an opportunity.
Job Listings
Canning Opportunites (MIDDLE EAST)
Location: Rest of World
Salary: £40000 to £100000 p/a
Category: Management
My client is a large and successful food manufacturer based in the Middle East. The company manufactures a range of products and they are currently looking to recruit candidates at all levels that have direct canning experience.
There are vacancies available in all aspects of my clients manufacturing operation. (Printing ...Demand and Forecasting Manager
Location: Midlothian
Salary: TBC
Category: Management
An Internationally operating business that holds fantastic heritage is currently looking to recruit a Demand & Forecasting Manager.
The Role:
To facilitate consistent delivery of service on products into UK's leading retailers and International Distributors (for both ongoing and promoted SKUs) by producing timely and accurate demand forecasts that will ...Location: Paisley or Edinburgh
Salary: TBC
Category: Management
Company
Our client creates award-winning bespoke web and systems solutions for a clientele who require their sites to work more productively in order to meet their business aims. Approaching every contract with an inherent understanding that a web presence or system is about more than just marketing – it’s about ...
