Operations Manager Jobs 

Operations manager jobs reports to the operations director within a contact centre. Operations manager jobs may be required to have on-line experience, contact centre experience and perhaps experience of working internationally. Operations manager jobs will oversee the day to day management of the contact centre team and is responsible for connecting the support functions to both the business and the internal/external suppliers.   Operations manager jobs will be responsible for capital expenditure budgeting including maintenance contracts and the negotiation of service level agreements with suppliers as well as provide 24 x 7 support to the contact centre. 

Operations manager jobs will be responsible for the coordinating of the suppliers to resolve any system/network/data problems within the contact centre.

Operations Manager Jobs requirements

An Operations Manager should

  • be experienced in problem solving
  • be able to work to tight deadlines
  • have exceptional organisation agility
  • have excellent IT skills
  • may need to have an understanding of networking and internet principles (advantageous)

Contact the Contact Centre Division Team

Email the Contact Centre Division at contactcentre@stafffinders.co.uk.

Candidates can submit a CV online using our Register online service.

Contact Centre Jobs by Email

Join our contact centre mailing list and never miss an opportunity.

recieve update button

Job Listings

  1. Customer Service Administrator

    Location: Ayr

    Salary: £7.83 p/h

    Category: Call Handler

    Stafffinders are currently looking for Customer Service staff to work within our clients well established business based in South Ayrshire. A great opportunity to be part of a team, providing Administrative and Customer Service support to customers via telephone and email.
    Monday to Friday 9-5pm.
    This is an on-going temporary ...

  2. Outbound Sales Team Manager

    Location: Falkirk

    Salary: TBC

    Category: Team Manager/Leader

    An enthusiastic and driven Outbound Sales Team Manager is required to join our client based in Falkirk.
    This is an excellent opportunity to join a marketing leading company during a busy and exciting time.
    Your new role:
    You will be responsible for leading and motivating a team of outbound sales ...

  3. Production/Manufacturing Manager

    Location: Ayrshire North

    Salary: £30000 to £30000 p/a

    Category: Management

    We are currently recruitinig for a Production/Manufacturing Manager for our client who are a family run manufacturing company basd in North Ayrshire.
    Key Responsibilities: 

    Look at setting up and running an effective IT led production planning system, looking at daily production schedules in line with quality control and agreed ...

  4. Telesales Advisor

    Location: Falkirk

    Salary: £7.95 p/h

    Category: Call/Contact Centres

    Stafffinders are working in partnership with Unisono, who are an outsourcing contact centre based in Larbert.  We have some exciting new Full Time and Part Time Contact Centre/Sales roles available within their service centre and would like to give you the opportunity to join them on their journey of ...