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Hotel Duty Manager Jobs

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A Hotel Duty Manager is a key member of the hotel management team, responsible for overseeing the operation of the hotel during their shift. They ensure that all departments are functioning smoothly and that guests receive high-quality service. Hotel Duty Manager duties include handling guest inquiries and complaints, managing reservations and room assignments, coordinating with housekeeping and maintenance, and ensuring adherence to hotel policies and procedures. They may also assist with staff supervision, training, and scheduling, and play a critical role in maintaining a positive guest experience and resolving any issues that may arise.


To become a Hotel Duty Manager, you typically need a combination of education, experience, and specific skills. Many Hotel Duty Managers start their careers by gaining experience in various hotel departments, such as front desk, housekeeping, or food and beverage. A bachelor's degree in hospitality management, business administration, or a related field can provide a solid foundation.

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