Claims Staff Jobs

The job of claims staff is to handle the relevant documentation ensuring that the process runs smoothly and that the insurance company settles in the correct manner.

Typical work in claims staff jobs include:

• ensuring a fair settlement for the client in the event of a claim
• providing advice to clients on a range of insurance issues
• analysing detailed factual information
• liaising between the client and the loss adjuster or insurer

As well as handling claims for personal lines, the job of claims staff also deal with commercial and business claims in a wide range of sectors. Larger broking firms tend to manage the insurance claims requirements of companies in the FTSE 100 and many offer graduate training schemes.