Bank/Building Society Customer Adviser Jobs

The role of a bank/building society customer adviser jobs is to understand the customer's requirements in line with the products and services offered by the bank/building society. Bank/building society customer adviser jobs may be the first line of enquiry for a customer and must provide the highest standard of customer service. Bank/building society customer adviser jobs need a thorough knowledge of the full range of financial services on offer.

Bank/building society customer adviser jobs starting salaries are between £13,400 and £19,400 a year, depending on the level of entry. Experienced members of staff can earn more than £28,000 a year.

Bank/building society customer advisers jobs need to be honest, reliable and accurate, have excellent communication and interpersonal skills, understand the needs of customers, be interested in people and financial services and enjoy working in a structured and disciplined environment.

In the UK there are approximately 12,500 branches of banks and building societies, with over 400,000 personnel employed.

The minimum entry requirements to work in a bank or building society are four GCSEs/S grades (A-C/1-3), including English and maths, or an acceptable equivalent.

There are A level/H grade and graduate entry level opportunities that fast-track employees to senior management positions. There is also a range of apprenticeships available for the financial services sector.

Training and personal development are actively encouraged. Training is on the job, including in-house training courses and qualifications through professional bodies, such as the Institute of Financial Services.

A bank/building society customer adviser jobs can progress to team leader or a managerial post. They could also move into a head office role in departments such as IT, human resources or marketing, or into other financial divisions such as merchant or investment banking

Success story

I contacted Stafffinders when I had to recruit for a maternity cover for an Admin Support Role.  I was really impressed with the service I received from the consultant from start to finish.  It had been many years since I had used a recruitment agency for an administration role and in the past it had not been a pleasant experience, but from first conversation with the consultant it was clear that she really understood my needs.  Within 24 hours she had sent me several CVs which were all of a high calibre and I was not let down when I interviewed the candidate that the consultant had said would really meet our need's and I can confirm that we now have this person in place and she has been a great addition to our team.

I would have no hesitation in using Stafffinders for any future vacancies and would just like to say again that the consultant was a true professional and responded to all my questions immediately and always with a very pleasant manner.

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