Bank/Building Society Customer Adviser Jobs

The role of a bank/building society customer adviser jobs is to understand the customer's requirements in line with the products and services offered by the bank/building society. Bank/building society customer adviser jobs may be the first line of enquiry for a customer and must provide the highest standard of customer service. Bank/building society customer adviser jobs need a thorough knowledge of the full range of financial services on offer.

Bank/building society customer adviser jobs starting salaries are between £13,400 and £19,400 a year, depending on the level of entry. Experienced members of staff can earn more than £28,000 a year.

Bank/building society customer advisers jobs need to be honest, reliable and accurate, have excellent communication and interpersonal skills, understand the needs of customers, be interested in people and financial services and enjoy working in a structured and disciplined environment.

In the UK there are approximately 12,500 branches of banks and building societies, with over 400,000 personnel employed.

The minimum entry requirements to work in a bank or building society are four GCSEs/S grades (A-C/1-3), including English and maths, or an acceptable equivalent.

There are A level/H grade and graduate entry level opportunities that fast-track employees to senior management positions. There is also a range of apprenticeships available for the financial services sector.

Training and personal development are actively encouraged. Training is on the job, including in-house training courses and qualifications through professional bodies, such as the Institute of Financial Services.

A bank/building society customer adviser jobs can progress to team leader or a managerial post. They could also move into a head office role in departments such as IT, human resources or marketing, or into other financial divisions such as merchant or investment banking

Success story

If I could, I would sing the praises of all the team at Stafffinders from consultants through to Payroll girls.  They were always on hand when needed and nothing was a silly question or too much trouble for them.  Although I am delighted to be placed permanently, I am sad that I no longer have the weekly contact with them - Michelle Massey

Employers - need help filling a new job role? Stafffinders can help

Refer Us. Do you know a company that could use Stafffinders? Let us know.

Register / subscribe

Have relevant jobs emailed to you when they come on the market or register your C.V. with us and we will get in touch with the latest jobs.

Register / upload c.v.

Receive jobs by email

Edinburgh | Glasgow | Paisley

Head Office: 6 New Street, PA1 1XY would like to store information (cookies) on your computer. By continuing to use this site, you consent to this.
More info