Account Manager

The Account Manager is in charge of the companies relationship with specific customers/clients.
The Account Managers responsibilities combine sales and customer service.
He/she works with clients/accounts to ensure they are getting the most out of the companies products and services, and to persuade clients to continue to do business (ideally, an ever-increasing amount of business) with the organisation.
 
Main responsibilities:  Plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales – especially managing personal time and productivity, plan and manage personal business portfolio/territory/business according to an agreed market development strategy, manage product/service mix, pricing and margins according to agreed aims., maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimise quality of service, business growth, and customer and satisfaction, use customer and prospect contact activities tools and systems, and update relevant information held in these systems, plan/carry out/support local marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organised marketing activities, eg., product launches, promotions, advertising, exhibitions and telemarketing, respond to and follow up sales enquiries using appropriate methods, monitor and report on market and competitor activities and provide relevant reports and information, record, analyse, report and administer according to systems and requirements, communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships, attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development, attend training and to develop relevant knowledge, techniques and skills, adhere to health and safety policy, and other requirements relating to care of equipment.

Jobs of this type currently available

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PR Account Directors - Edinburgh & Glasgow

Category:

Marketing

Published:

27 Jun 08




Based in:

Edinburgh




Salary:

£30,000 - £40,000




Stafffinders are currently recruiting for some of the fastest growing full service PR & Marketing Agencies in the UK. Due to ph... more