Insurance Technician

Insurance technicians carry out much of the office work in insurance. Their work includes routine letter writing, updating records and dealing with enquiries from clients.
 
There are three main types of insurance technician:

• Underwriting or processing technicians support insurance underwriters. In straightforward cases technicians will give quotations for insurance. They refer more complicated cases to underwriters.
• Claims technicians deal with claims that policyholders make on their insurance.   
• Broker technicians work for insurance brokers. They help brokers with new proposals for insurance and with claims.

Insurance Technicians usually work from 9am to 5pm Monday to Friday. They work in offices. Broker technicians may spend time out of the office, visiting clients or underwriters.
Salaries range from at least £10,000 a year for new entrants, to around £40,000 a year for some senior technicians.
An insurance technician should be able to communicate well verbally and in writing
have good numeracy skills, be honest and able to keep information confidential.
There are no set entry requirements. Some employers, though, ask for four GCSEs/S-grades (A-C/1–3) or equivalent qualifications.
 
Apprenticeships and Advanced Apprenticeships may be available for young people in England. Skillseekers and Modern Apprenticeships (Scotland), Modern Apprenticeships (Northern Ireland) and National Traineeships and Modern Apprenticeships (Wales) may also be available. There is no upper age limit for entry to this work.
 
Entrants are usually trained by experienced technicians. Technicians can study for the examinations of The Chartered Insurance Institute.
 
Insurance technicians work for insurance companies, for Lloyd’s of London and for insurance brokers. Opportunities are increasing. Technicians can become team leaders. With further training they might be able to become underwriters, claims managers or brokers.

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